Terms and Conditions
Last Updated: January 2025
1. Agreement to Terms
These Terms and Conditions ("Terms") govern your use of Balochi AI's website and services located at balochiai.com (collectively, the "Service"). The Service is operated by BALOCHTECH ("we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Important: Please read these Terms carefully before using our Service. Your continued use of the Service will signify your acceptance of these Terms.
2. Account Registration
To use certain features of the Service, you must register for an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized access or use of your account
We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or violates these Terms.
3. Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Service in any way that violates any applicable law or regulation
- Impersonate or attempt to impersonate another user, person, or entity
- Engage in any conduct that restricts or inhibits anyone's use of the Service
- Use any robot, spider, or other automatic device to access the Service
- Introduce any viruses, malware, or other harmful code
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to harass, abuse, or harm another person
- Collect or store personal data about other users without permission
- Use the Service to generate, store, or transmit illegal content
- Reverse engineer or attempt to extract the source code of the Service
Violation of this Acceptable Use Policy may result in immediate termination of your account and access to the Service.
4. AI Service and Content
Balochi AI uses artificial intelligence to provide conversational assistance. You acknowledge and agree that:
- AI-generated content may not always be accurate, complete, or up-to-date
- You should verify important information independently
- We are not responsible for decisions made based on AI-generated content
- The AI does not provide professional advice (legal, medical, financial, etc.)
- AI responses are for informational and educational purposes only
- Your conversations may be used to improve our AI models (with anonymization)
We strive to provide culturally appropriate and accurate responses, but we cannot guarantee the AI will never make mistakes or generate inappropriate content.
5. Intellectual Property Rights
Our Content
The Service and its original content, features, and functionality are owned by BALOCHTECH and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Content
You retain ownership of any content you submit to the Service. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to:
- Use, reproduce, modify, and distribute your content as necessary to provide the Service
- Use anonymized versions of your conversations to improve our AI models
- Create derivative works for service improvement purposes
You represent and warrant that you own or have the necessary rights to grant us these licenses.
6. Disclaimers and Limitations
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the Service will be uninterrupted, timely, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of AI-generated content
- Warranties that defects will be corrected
We do not warrant that the Service will meet your requirements or that the results obtained from using the Service will be accurate or reliable.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BALOCHTECH, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from your access to or use of (or inability to access or use) the Service
- Damages resulting from any conduct or content of any third party on the Service
- Unauthorized access, use, or alteration of your transmissions or content
Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the past twelve (12) months, or $100 USD, whichever is greater.
8. Third-Party Services
Our Service uses third-party services including:
- Google Vertex AI: For AI language processing
- Supabase: For authentication and database services
- Google OAuth: For authentication (optional)
These third-party services have their own terms and conditions and privacy policies. We encourage you to read them. We are not responsible for the content, privacy policies, or practices of any third-party services.
9. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:
- Breach of these Terms
- Violation of applicable laws or regulations
- Fraudulent, abusive, or illegal activity
- At our sole discretion
Upon termination, your right to use the Service will cease immediately. You may delete your account at any time from your account settings.
All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
10. Indemnification
You agree to defend, indemnify, and hold harmless BALOCHTECH, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your content or conduct on the Service
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or the Service shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration or in the courts located in the United States.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by:
- Posting the new Terms on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of the Service after any changes constitutes acceptance of those changes. If you do not agree to the new terms, please stop using the Service.
13. Miscellaneous
Entire Agreement: These Terms constitute the entire agreement between you and BALOCHTECH regarding the Service.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
14. Contact Information
If you have any questions about these Terms, please contact us:
- Email: support@balochiai.com
- Website: balochiai.com
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND AGREE TO BE BOUND BY THEM.